Our Story

In 1952, Max Kivel founded a small watch stall in Grand Central Terminal. He called it Grand Central Watch. His goal was to offer expert watch repair, outstanding customer service, and reasonable prices.

For more than seven decades, three generations of the Kivel family have helped build Grand Central Watch’s reputation as one of New York City’s premier destinations for watch repair. What began as a small stall has grown to occupy much of the 45th Street Passageway, with a state-of-the-art workshop located above the terminal and staffed by a team of skilled watchmakers.

At Grand Central Watch, we believe your watch is more than a timepiece. It's a symbol of elegance that can be passed down through generations. Me, my father, and my grandfather understand the legacy, and we want to help you protect yours.

Our master watchmakers are among the most knowledgeable in the industry, with years of experience and access to state-of-the-art tools, equipment, and parts. We service and repair everything from vintage heirlooms to modern-day timepieces.

Three generations of watchmaking experience comes with its advantages. When it comes to vintage watch repair, we have seen and repaired nearly every problem imaginable. Our extensive inventory of vintage watch parts is unmatched which means there is a good chance we'll be able to fix the un-fixable. Our goal? Make your watch shine and tell time like the day you bought it.

We are also proud to buy and sell a carefully curated selection of watches from some of the world’s leading brands, including Rolex, Patek Philippe, Omega, Heuer, Tiffany, Breitling, Cartier, Jaeger-LeCoultre, IWC, Grand Seiko, and Oris. Before being offered to our clients, each watch is carefully inspected and restored to impeccable working condition.

For clients interested in selling a luxury, vintage, or antique watch, we offer  sale evaluations at our Grand Central Terminal location. Because we buy and sell directly, we are able to offer competitive pricing for exceptional timepieces.

Customer service is at the heart of why Grand Central Watch has thrived for more than 70 years. We stand behind our complete services with a two-year limited warranty, the longest warranty in the industry. We guarantee you'll walk away happy, whether you're buying, selling or servicing a watch. So come by and say hi. We'll be here whenever you need us.

Sincerely,
Steve Kivel
CEO, Grand Central Watch