Our Story
Since 1952, Grand Central Watch has served New York City from inside Grand Central Terminal, offering expert watch repair, thoughtful customer service, and a deep respect for the timepieces entrusted to our care.
In 1952, Max Kivel founded a small watch stall in Grand Central Terminal. He called it Grand Central Watch. His goal was to offer expert watch repair, outstanding customer service, and reasonable prices.
For more than seven decades, three generations of the Kivel family have helped build Grand Central Watch’s reputation as one of New York City’s premier destinations for watch repair. What began as a small stall has grown to occupy much of the 45th Street Passageway, with a state-of-the-art workshop located above the terminal and staffed by a team of skilled watchmakers.
At Grand Central Watch, we believe a watch is more than a timepiece. It can be a symbol of personal history, craftsmanship, elegance, and legacy — something worn every day, treasured for a lifetime, and passed down through generations.
Our master watchmakers are among the most knowledgeable in the industry, with years of experience and access to state-of-the-art tools, equipment, and parts. We service and repair everything from vintage heirlooms to modern-day timepieces.
Three generations of watchmaking experience comes with its advantages. When it comes to vintage watch repair, we have seen and repaired nearly every problem imaginable. Our extensive inventory of vintage watch parts gives us the ability to revive watches that many others would consider beyond repair. Our goal is to help your watch shine and tell time beautifully for years to come.
We are also proud to buy and sell a carefully curated selection of watches from some of the world’s leading brands, including Rolex, Patek Philippe, Omega, Heuer, Tiffany, Breitling, Cartier, Jaeger-LeCoultre, IWC, Grand Seiko, and Oris. Before being offered to our clients, each watch is carefully inspected and restored to excellent working condition.
For clients interested in selling a luxury, vintage, or antique watch, we offer sale evaluations at our Grand Central Terminal location. Because we buy and sell directly, we are able to offer competitive pricing for exceptional timepieces.
Customer service is at the heart of why Grand Central Watch has thrived for more than 70 years. We stand behind our complete services with a two-year limited warranty, and we are committed to making sure every client feels cared for — whether they are buying, selling, or servicing a watch.
We look forward to welcoming you.
Sincerely,
Steve Kivel
CEO, Grand Central Watch
Visit Grand Central Watch
45th Street Passageway
Grand Central Terminal
New York, NY 10017
If you have any questions, please email centralwatchrepair@gmail.com or call (212) 685-1689.
Our inventory is much larger than what is shown on our website, so please feel free to inquire about specific styles and brands. We are always happy to help.
Grand Central Watch wishes to thank Hodinkee for the photographs that appear on this site.
Thank you for visiting Grand Central Watch.
