I met the Kivel Family, as a youngster. My great-aunt, Lillian McGovern., was a customer. I probably met Steve's grand-father when I was about 8 years old and I am now 70 years young. Really, it seemed to me it did not matter if your watch was vintage or practical...all timepieces were treated with respect and professionalism! It is a pleasure to do business with the Kivel's...there is a sense of belonging...a courtesy that extends to all ...their devotion to excellence is rare in the service industry today! They care where others do not!! I wish them all the success that they deserve!Sincerely,Odessa