Vintage Restoration

Grand Central Watch specializes in service and restoration of vintage timepieces.  In business for nearly 70 years, we have procured an unrivaled inventory of long discontinued original watch parts.

We have revived thousands of heirloom pieces, solidifying their longevity and place in family history for years to come.

We even offer a keepsake book to accompany heirloom restoration. These custom books include photographs of the watch throughout the restoration process, details on the history of the timepiece as well as the family history of ownership.

 

Modern Watch Repair

Grand Central Watch has a team of master watchmakers operating in a state of the art workshop equipped with all of the latest technology necessary to properly service all luxury timepieces.

We are prepared to meet all of your watch service needs. Below you will find a list of services we offer, and the starting price for each service.

 

Battery Replacement

Grand Central Watch offers quick turnaround battery service for all quartz watches. Battery replacement services start at $15.

 

Watch Appraisal

A comprehensive watch appraisal is a valuable service for any collector. Required by most major insurance companies, it also ensures that your watch is completely authentic. Our appraisal services include a thorough inspection of the watch, documentation of all relevant identifying information, and a Counterfeit Buster scan. You will receive written certification of our findings. Appraisal services start at $100.

 

Bands & Straps

We stock an enormous selection of watch straps in a huge variety of colors, materials, and dimensions. Just in case we do not have exactly what you need, we also offer custom straps crafted to your exact specifications.

 

Jewelry Repair

Grand Central Watch also offers full service jewelry repair including:

Please contact us at centralwatchrepair@gmail.com or 212-685-1689 for further information

 

Mail In Services

We are always happy to see our customers at our store, but just in case that is not convenient, we are happy to help you by mail as well. Please click the link below to access our repair form which includes shipping instructions. If you have any questions about our mail in watch repair services, please contact us at centralwatchrepair@gmail.com or 212-685-1689. We are always happy to help.

DOWNLOAD REPAIR FORM

 

Store Policy

This policy applies to items purchased in-store & online.

All service charges are final. All complete services are covered by a 24 month warranty. Partial repairs are not covered by warranty. All repairs covered by warranty are returned with written documentation of the warranty. Our warranty for complete service includes movement parts and labor. Please note, the warranty does not cover crown, stem, crystal, band or bracelet damage. It also excludes any damage caused by misuse, including dropping, jarring or excessive exposure to moisture. 

All credit cards MUST be US based and linked to a US mailing address that can be verified. We require a US State ID or Driver's License that matches the mailing address on the card being used. Alternatively, payment can be made via wire transfer or PayPal.  

Strap orders are processed within 1-2 business days or receipt.

All customer service inquiries will be answered Monday through Thursday 9:00 AM – 4:30 PM Eastern Standard Time. Customers will be notified via e-mail of any backordered merchandise.

Refunds will be issued for straps only when they are returned unused and in original condition within 15 days of receiving original order. Watches purchased online can be exchanged within 15 days of purchase. They must be returned in unused, original condition. Refunds are not issued for returned watch purchases, exchange only.

All special order items are final sale. Shipping charges are not refundable. We do not ship internationally at this time.